FAQ's


  • How do I register for services?

    All DHCC staff and community are eligible to register for services. Patron registration forms are available at the library or via the website and can be downloaded and forwarded to the Library. A passport size photo and ID are required for registration. Library cards will be issued upon registration.

  • How do I log in to use e-resources?

    Log in using your user ID and PIN assigned by the Library

  • Is there a fee for registration?

    There is currently no registration fee to use the Library. A book deposit is required for borrowing.

  • Can members of the public use the Library?

    All are welcome to use the Library and its facilities.

  • How do I borrow from the library?

    You must be a registered user to borrow from the Library. Please check the Information desk for more information or email the Library at Library@mbru.ac.ae Items may be checked out at the Information desk or via the Self Check out counter

  • How do I do self check out?

    Self check out guidelines are available at the self check out counter, or ask for assistance at the Information desk

  • Where do I return books?

    Books may be returned in the Book drop available at the entrance of the Library or at the Information desk.

  • How can I get help to use the Library’s resources?

    Library staff are available to assist and direct patrons. A Librarian is assigned to handle all reference queries.

  • How can I find articles published?

    Search the Library’s A-Z Journal Title list for journals. Search the Library Catalogue using the Federated search option Research Pro to locate Journal articles. Additionally articles may be sourced using the Open Access resources listed under Useful resources.

  • How do I request a journal article not available?

    This service is available for staff of DHCC. Inter Library Loan may be requested on the form available. In some cases a cost may be incurred for the delivery of an article.

  • How do I suggest a title?

    Titles of resources may be suggested using the Feedback/Comments form available in the Library or on the Website or Suggest a resource option on the Library’s search portal.

  • How can I register for library training and orientation?

    Patrons may register for training by contacting the library or email at Library@mbru.ac.ae

  • Are photocopying facilities available?

    Black and white printing services are available